I agree ES and the GC that make up this great company have the best combined tech support and productivity improvement crew I've ever seen from any other company! Mix that in with us shuttle guru's and the volunteer work of Uri and his videos, Michael and his checklists, etc etc... Everyone has worked together to make a simulator that would be very hard for beginners into an easier transition and saving people hundreds of dollars in broken keyboards, mice, anything in punching distance really lol