Community
On Orbit => Space Shuttle Mission Simulator (tm) => Topic started by: alike on April 25, 2016, 05:58:57 PM
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Anyone know if they still respond to reactivation requests done via email?
I sent a request a few days ago, but no response so far...
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I reactivated mine via email support relatively recently. They were pretty quick at getting back
MECO
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Mail about reactivation is checked at least once a day.
So depending on wich part of the world you live in it will never take more then 24 hours to get a new key.
The correct address is support@space-shuttle-mission.com (http://support@space-shuttle-mission.com).
A couple of years ago Alex had additional mail support@excitingsim.com or newkey@excitingsim.com.
Reactivation requests mailed at the old addresses usually makes it to our support sooner or later, but not as fast as if you use the correct address.
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Thanks Admin. Had given up on the game after not being able to get it to work under my last windows 7 install. On a whim today I downloaded the Demo on Windows 10 64bit, and holy hell it worked, so this post made it quick and easy to find the activation request e-mail.
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I sent a email hopefully i hear back new system looking forward to getting back in orbit.