I think we need to differentiate between the actions of the moderators and the INactions of Exciting Simulations.
Christra, please don't take all of this as a personal attack. I'm sure we're all aware that you do not work as a developer, and all fully accept that you can only pass on news that you've been given yourself. Appreciate that if you have no news, you have nothing to pass on.
What we are trying to convey to Exciting Simulations however, is that it is doubtful the community will hang on indefinitely with no news at all. If there is any way to feedback to the developers how toxic their current lack of communication is to their customer-base, I'm sure it would be greatly appreciated. A quick check of both Facebook and Twitter, they haven't been "active" in quite some time.
Unfortunately "no news" posts don't classify as updates... Whilst you point out that there are "no customers of SSMS2", we are all still prospective customers, and Exciting Simulations will need a customer-base to ensure SSMS2 is profitable upon release.
Loads of games now-a-days are selling games in an "alpha" state to the general public, and they in turn help iron out bugs along the way. They're doing great, and the community is thriving... There's already so much hype and excitement about these types of games, and they haven't even been released yet! Quite unlike this one as it stands. It's sad to see because this community was great.
Please, please, PLEASE Exciting Simulations, do not take your customers for granted. This is a niche simulator sure, however customers can be more easily lost than gained when mistreated.
I've tried to make this post as "neutral" as possible so no offence is taken